Nope nope nope.
11 years as a host, had some less than stellar guests, but the experiences never made me see a need to ‘hire professionals’.
Indeed, at this point, I see myself as more ‘professional’ than a self-proclaimed pro. And I am still ‘doing it for fun’. AND making a living at it.
I still provide amazing service. it is what professionals do. If you are finding it hard to maintain quality in your listing, sure, find someone who can help you. Or leave the platform - we long haul hosts prefer that the airbnb experience continually climbs, since that means that the guests we have look at airbnb as a high quality platform, and not a ‘cheap’ way to stay.
Errors happen, guests who threaten bad reviews are kicked off platform (extortion is specifically mentioned in the TOS - you should read it, btw); and no, only hosts with bad ratings get ‘pushed lower’ - a high priced airbnb is pushed low if the rating are bad, it’s never about $$$s in this case.
I only speak for myself, but when I go on this forum I hope that I do not see these blanket proclamations (like the article and some of the generalizations you make here). I prefer, myself, to see posts that are respectful of all…