Two faced review from host

Had something similar happen pre-Covid. Potential guest couldn’t IB because he had 2 reviews and one was very poor written and stars. So I asked him about the stay and he went off on me.

Aside from other red flags, his behavior after asking him to explain what happened was all I needed to write “This isn’t a fit for you, please remove your request to book. Thank you.”

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Mine was an Enquiry and his question was regarding smoking, which I allow outside. Responded within 5 minutes, so I allowed it to expire…
Some guests you don’t want!

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