This is not the way to save face. Allowing a host to be accused of something inappropriate and shutting down their listings is a weird way to conduct business.
This is Airbnb saying : we are bigger than you, we can do what we want and we don’t care about 29k of lost revenue. For us this is nothing. And screw what actually happened; we’re not interested. We don’t have the time to investigate so here’s our decision- goodbye !
It’s a scary message. I personally think it could happen to any of us were we unlucky enough to come across such guests. And we too would be bounced off the platform without so much as a warning or explanation why. If air can kick 29k to the kerb you can be sure they don’t care about the piddling income my little place makes.
Air is big enough and old enough to be open as to why they are cancelling a hosts listings; they don’t need to hide behind fake discrimination claims.