We are in a high booking area. We have had many attempts at people booking for other people. If we accepted that and they burned our house down, Airbnb’s insurance would not cover us. Only booked guests and their guests are covered. That’s how it works in the state we’re in. We have also had many guests try to sneak extra friends for overnight stays onto our property. So when we have guests whose profile photo is not one in which we can actually see their face, we ask them to add a photo of their face. Usually they comply. If they don’t and we cannot see who will be stepping onto our property we don’t book with them.
We also have security cameras that we check when the occasion warrants and we try and meet every guest. No, we don’t just look at hair color or weight to determine if they match the photo, we look at their face and that’s why we require a photo of their face. So say if someone booked our property and someone entirely different showed up, then yes we would make them leave our property immediately.
We don’t discriminate. We want to keep our Airbnb looking as great as possible for all our guests. It has been our experience that if a guest is trying to keep something from us, they are always the guests that will smoke, have a party or damage our place.
We have been Airbnbing for almost 2 /12 years and we have Superhost status and over 170 reviews. I think we are doing something right.