My most recent guest marked me a 3 on Value, 4 on accuracy, and 4 overall because she thought the yard wasn’t well maintained and characterized the patio as “unusable” because it was littered with leaves from a storm that moved through the night prior to their arrival.
I agree a little; I’d just bought several dozen plants and trees for this year’s landscaping project. Most of them were in the ground by the time she arrived, but there were containers and tools out in various beds. In retrospect the containers looked garbage-y and I should have put them directly in the recycle. We continued to get rain throughout their stay, so I never set the patio up for use (dragging out cushions) and couldn’t clean the leaves until they dried after their visit.
Although I mention that guests can use the yard, I guess I didn’t realize I was being “graded” on that like I do with the suite itself. The suite is immaculate. The yard is mowed and is better kept than most on the block, but I have neither the resources nor interest to make it resort quality. I’m certainly not hand-picking wet leaves off the concrete!
I noticed the Airbnb Plus listings have requirements for the exterior, but I’ve never heard guidelines for regular listings? What are your personal standards? Do you even allow guest use of your gardens? After this review I feel like locking them out of the backyard.