Singapore guests...all lights on, all the time, even overnight and when they leave

Another group of Singapore guests in. I communicated with them prior about lights and turning off the spa…which they asked to be put on for them. 11.30 last night I had to communicate to turn off the spa (which they hadn’t used) and to turn heat lamps off in bathrooms which had been on all afternoon and evening. Fourth group of Singapore guests with a similar experience as hosts. Tearing my hair out! I plan to get some laminated messages to put up just for Singapore guests and see if that works!

Why not put timer switches on the heat lamps and lights?

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We have the exact same situation with almost all of the guests from Singapore haha.