Good point @konacoconutz, I admit I didn’t get much sleep that night. And I’m going to have to do some serious thinking/editing of my review.
When you say open a case, is that to recoup monetary damages? I don’t think I’ll need to do that. It took me a bit longer to clean (maybe 1.5 or 2 hours) since I washed anything and everything that could possibly absorb smoke odor. But I had some decent music on, so that made up for it. If it is to alert Air that a guest has broken house rules, thats a different story…
My opinion is that they had violated three rules:
Rule 1: No parties. While I THINK this is what they did - only there a few hours, no beds slept in, no towels used, volume of food eaten, empty beer/alcohol bottles, etc - is that actually proof? If not, what IS proof?
Rule 2: No smoking. Again, while there was a faint odor of smoke, the heat was cranked to 80 and a window left open, and I found remnants of smoking material in my apartment, is this proof? Do I have to actually witness someone smoking in my home in order for Air to consider it a fact?
Rule 3: Remove shoes. There were muddy shoe prints throughout the house, so I guess that is proof they did not remove their shoes? I’m sure “someone” could argue its not.
Turning up the heat is not a violation. I mentioned it here because it was abnormal, and relevant to the open window/smoking in the apartment scenario. I likely wouldn’t mention it in my review. The other items were simply check out procedure violations, so I suppose that doesn’t count as far as Air is concerned? They left the small heater in the bedroom on and I ask that they turn it off before leaving. “Do the dishes” is a part of my check out list. They did not. And I ask that they clean the microwave/stove/etc if they use it. They did not.
Because these are my first “bad guests” I thought it helpful to get some seasoned host opinions on how/when to review. I’m glad I did!
So I guess I may have to come up with a rather generic review, something along the lines of “while guest was polite and timely with communication, he was not able to complete the check out items before leaving. I cannot recommend this guest”.
I mean really, how do I let other hosts know he broke house rules without Air deleting it because its “second hand knowledge” or some such?
I’ll work on it…