I had a young woman here for three nights. The last night, as I was getting ready for bed, I smelled something burning. I saw her bedroom door open (she’s up the spiral staircase, I’m downstairs). I asked if she was burning something. She said, “Yes, incense.” I said, “You can’t burn anything in my house!” And she said okay. I didn’t go up there to check.
So… today, my cleaning lady told me someone burned a hole in the couch upstairs. Sure enough, the couch that faces the No Smoking sign has a small burn (yes, I have a no-smoking sign on my upstairs lanai).
So… what now? She must have dropped the incense on the couch since the burn is on two sides of a crease (two small burns).
I’ve never made a claim with Airbnb.
What do you think?