This is another one for the #EntitledGuest #GuestsGettingWeird column.
Got a late night RTB from a guest with 4 reviews for an overnight in a couple of weeks. Short note stating reason for visit and travel plans.
I replied with my “Please confirm you’ve read the HR and are cool with the cat.”
Then I read their reviews and a recent one was “Guest was scratched by small dog, 100% refunded ,” and the guest wrote “Glad you took care of this so promptly.”
I suspect the host clicked the “Would not host again” and blocked them from IB because guest can’t see IB on their computer.
Anyway, guest tells me the cat shouldn’t be near them and I need to guarantee that. (at this point I’m rolling my eyes and sorry I’ve opted for #DryJanuary). Short of locking said cat in my suite for the duration, which I could do and cat would be OK for the 16 hours, I can’t guarantee a pet’s behavior. Plus I didn’t like the tone of the messages and was not inclined to do that for them.
My listing - and the photos - are quite clear that I have a social Bengal who greets guests at the door. Literally all of my recent reviews talk about my cat. People book because of my cat. Seriously.
Anyway, I write back and suggest that based on her recent review about the dog, this isn’t a fit and she should look elsewhere.
She agrees and then ignores all my requests for her to withdraw her RTB.
I don’t want to decline and take the hit.
But seriously - WHY if you’re animal-phobic would you book my place? Miss Bella Marie Pesky Paws is literally everywhere in my listing and reviews.
And for those saying that a small dog scratching a guest is bad - 1,000% agreed. So let’s not go sideways on the why since we don’t know what happened there and I’m inclined to believe the dog based on that host’s reviews.
Anyone else seeing stupid people tricks like this?