Hi, Everyone. I’ve seen a lot of good advice about reviewing guests, but I’m still not sure if I should write in the public review that the guest I just hosted arrived three hours later than agreed with little to no communication and that I had to wake him up at checkout time. He was perfectly pleasant otherwise.
Yes mention it. Then other hosts can decide whether those issues would bother them or not. I wouldn’t mind the late thing but waking a guest to check out? I’d have taken a bucket of water to throw over him.
Be truthful, accurate but unemotional. Reviews are for other hosts, not really for guests… Here’s what you could say:
“Guest was pleasant enough, but did not communicate well, arrived 3 hours later than agreed upon, and I had to wake him at check-out time to get him to leave.”
And score him no more than 3 stars for Communications…
I agree with the others. It should be mentioned so other hosts know about it.
Thank you, everyone!
Please mention it!! These are the guests that irritate me the most! Communication is key, and having to wake them up for check-out-completely unacceptable!!!