Both my guest, Des, and I are furious with Airbnb. He made some unintended mistakes on his review and suddenly found it was published. Airbnb will not allow him to change it. How ridiculous. Des had a wonderful time. This is the second time this has happened to me. The last time a very satisfied inexperienced airbnb guest gave me a one star rating by mistake. They were very apologetic but Airbnb would not rectify the error. To add insult to injury they sent me messages that I should do better. What nonsense. I am a superhost and very proud of my service.
Des is very embarassed and has taken it up with Airbnb and has had a bland reply stating nothing can be done.