Some people will never be house trained, by us or anyone else. I blame their mothers!
But what really disturbs me about this, and I know you’ve left your review (late to the party, so to speak…), I would be distraught if one of my cats had been left shut in a room and poo’d themselves. This is a sign of total distress; cats are fastidiously clean and only do so in extreme distress. Do you let your guests take your cat into their rooms? I would have totally destroyed this person for this matter alone.
George The Cat occasionally got taken to bed by people missing their own pets, but I would notice if he wasn’t downstairs, shouting to be fed. first thing in the morning.
A sad house here on Christmas Eve. Our first in 20 years without them.