Hoping for some suggestions on what to do.
I booked an Airbnb late last month. Turned up and it hadn’t been turned over. Beds unmade, unwashed dishes, mugs etc in the kitchen, bins unemptied, wet towels on the floor and an unwashed bathroom. Contacted her and there was no response for over 2 hours. Tried to find clean bedding and cleaning stuff, there was none so called Airbnb who relocated us.
The host did call around 6pm - first contacted her at 3.10ish pm and offered to show me where stuff was but we were already at the new place. Plus we were travelling with all the children - 3 under 4 and I needed to feed them and put them to bed.
Now she has reviewed me. I was not going to review her as we chatted afterwards and she was so apologetic. Said the cleaner forgot to turn up and she was away. I can’t lie in the review so it wouldn’t be in her favour to review me.
So not sure what to do? Review or not?