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Resolution Center question, can't find answer on how to update


#1

I feel like this should be obvious but I cannot find an answer to my question. I just submitted a request for funds through the resolution center and, after getting a quote, the amount I requested is too low. I want to go back into the Resolution Center and update my request/claim. The guest has not responded yet. I want to add a photo with the quote and change the dollar amount requested.

In lieu of being able to figure this out, I’ve messaged her with the new quoted amount and said I would update the request as soon as I figured out how.

Would really appreciate a response. Thanks!


#2

Have you tried calling airbnb to assist you?


#3

You can’t edit it. But can you withdraw it? Call Airbnb now in case you can’t or you will be stuck with that lower amount.


#4

You can cancel a resolution center request.


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