Refunding guest for part stay under moderate policy fiasco!

[casailinglady]

@KKC

Well, so can hosts so at least it’s fair in that respect.
[/quo[quote=“Allison_H, post:6, topic:34625”]
you used to be able to alter reservations mid-stay, but I don’t think you can do that any longer.

I had this issue come up recently when a guest wanted to add a night and I sent a special price (didn’t want the cleaning fee added twice) and I called CS. That wasn’t fun. They don’t “math” well…