Luckily, after being on this site for a while now, I quickly identified this one.
I have a friend who owns a vacation rental and always prefers being contacted directly because of fees accessed to him through Airbnb. He offers discounts for that as well, any chance that’s the case for you as well?
Payments outside of the system are not allowed under the AirBnB terms of agreement. As such, I will be forwarding this conversation to the Customer Support team for review.
Which I did…