Rankings plummet immediately after Resolution Center Case manager "messaging"

[yecatsr]

Hey @KelvinM, thanks for the feedback. I actually don’t check the rankings that much per se. But b/c I’m always doing market research for setting and changing pricing, I notice where I am ranked. (EDIT: when I opened the case with resolution center I did check right away though, and right after it was resolved) I totally believe they took away Rare Find and down-ranked me until issue was officially “resolved”. Just as fast as I was down-ranked, I bounced back to the top and Rare Find tag was back on my listing.

Makes you think twice about calling them with a guest issue, or at least one involving money!

[AquaticQuests]

Definitely happens,

I noticed this perhaps a year ago and no longer get in touch with airbnb to resolve things unless theres absolutely no other way.

Took me awhile to recover from the depressed ranking!

[yecatsr]

That stinks, so it took awhile to “Resolve” so you were down in rankings for the entire time? Then did you go back up after ABB closed the case?

[Icklemiss]

@yecatsr

I have another friend check around midnight (yes, I’m still up, blood pressure a little high) and she found me buried in the search as well. Same dates same criteria/filters set. I am a newish host (May) and newish super host, but those bumps have long expired.

At times, this business leaves you looking and feeling a cross between Nancy Drew and a 95 lb. skittish crackhead peering through the blinds.

[yecatsr]

@Icklemiss

you looking and feeling a cross between Nancy Drew and a 95 lb. skittish crackhead peering through the blinds.

OMG you so nailed it. Sigh…You just can’t let it get to you and enjoy the ride, I’m learning. (Sort of)

[Icklemiss]

Wow. Scary…
…