This morning my guests reported they have no power. I checked with the utility company and apparently there are maintenance works in progress and power would be off from 8am till 2pm. I sent a message immediately to inform the guests and excused myself for the inconvenience. They said it is not a problem for them as they will be out anyway. I am at work but I told them I will be over in the afternoon if the problem persists to check things out.
Is such an issue cause for a refund? or maybe a bottle of wine to make up for the inconvenience? Your opinion.