Update, they never contacted me about a refund. Either they are embarrassed or know that they were in the wrong and thought I would shut that down right away.
My cleaning lady went back in today to check everything before the new guest arrived. She discovered that they had taken all the extra rolls of toilet paper that she leaves out for new guests. She also found the patio door open slightly to the ocean and said the AC has probably been running the entire time.
She said it was hard to tell what they might have done or used, so she is doing a quick refresh.
ABB got back to me and reiterated basically what some of you already said, cannot request no posting of review in exchange for refund, they also told me they could not confirm that they met the age requirement of the booking (30+) because that would be a violation of privacy.
They ended with “a refund is totally up to” me and to let them know if I wanted to . I replied that when I get the bill from my cleaner I will decide.
After the new information I am now set that I will only refund them the cleaning.
They clearly have some issues that should not be rewarded with a refund, otherwise we only embolden them to do this again to someone else.