We’ve been closed for 8 months while doing a renovation in our portion of the house (our rental is a separate entrance apartment on the lower level of our family home.) But once I opened the calendar back up, I was fully booked for May, almost instantly. Which is good, right?
But with so many guests and really quick turnovers, I know that there were details I didn’t register. I went in, did a good cleaning and sanitized, changed linens, restocked, all the basics. But not all the details, like changing the pillow protectors every time. Or going through the game cupboard.
So today I did a really deep clean because I actually had more than 2 hours between guests and I found we’ve had a pillow switch sometime in the last 3 weeks. Our nice fluffy down alternative has been switched for a dollar store flat foam pillow-- they had to take it out of a sham and a pillow protector to do the switch, so this wasn’t an accident.
Then I found that all the spices, all tea bags except mint and chamomile, every last snack bar, and all the paper goods have been cleared out of the kitchen. Several card games are gone.
And the thing making me most irate – a cheap/tacky souvenir fridge magnet my son got me from Turkey is gone. I only put it in the apartment kitchen because our new fridge isn’t magnetic, and now I’m mad at myself because I broke my own rule of “put nothing in there that it will upset you to lose”. Another souvenir someone helped themselves to was one of the devil ducks on a decorative shelf in the bathroom.
I’m not 100% sure who did it, but I kind of suspect the last guest, because I know for a fact that she used / took extra TP, paper towels, a stick of butter, a whole bottle of jam, and 8 ounces of olive oil in her 2 night stay. She was otherwise a pleasant guest, if a bit messy. I can’t prove she was the one who helped herself to the extras, so I can’t really call her out or mention it in a review.
We’ve had over 100 guests and this is the first time so many items have disappeared. Have you encountered this? Do you address it directly with a guest (if you know for sure which guest it was) or just consider it a cost of doing business?
Honestly, I’m just venting here, because other hosts probably get it more than my friend circles do. But I’m also peeved. We were really accommodating and helpful to every one of the guests we had in this time frame, so it leaves one with a negative feeling to think that while they were all pleasant and polite on the surface, they felt free to pilfer and plunder.