Airbnb are too bad…they ask me to wait until 6th jan…the email was on 26th dec…my guest checkout on 15th dec…they ask me to wait and wait until now never get even €1 to me…it cost $2682…i will wait until this week…if not i will make a police report…
Contact them via Twitter to chase or just call them back. I
I don’t think reporting it to the police will get you anywhere.
HOW did you contact Air? By email? Phone? Twitter? They seem most responsive to phone and Twitter contact. Don’t let them hang up without getting resolution. If the person says there is nothing they can do, then ask to speak that person’s supervisor, and keep going!
Yes, I have just sent a direct message (DM) via Twitter (@AirbnbHelp). I simply sent them a message that i had not received my payouts - and provided my email and confirmation code. They replied within 8 mins which was a surprise. So try via twitter