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This has happened to me twice before. Listings did not show up for about 3 months one time, and about 3 weeks another time. After endless twittering and facebooking and calling their customer service, who would usually say, “Well I can see it!” they suddenly appeared and some CS rep said, “You were being verified.” Even though I’d been verified before. Go figure.
So I called Air, and like @cs2015 said, the CS rep said “I can see it”.
But my 2nd call was lucky, the 2nd CS rep was able to see the error “the listing cannot be found”. The issue is going to be escalated but I think they are not going to resolve it because shortly after that incident, the CS rep as well as myself were able to find my listing.
So my listing was offline for good 3-4 hours. Really strange how this happened because the listing didn’t even exist on the map!
For those who have experienced this before, could it be because you are using 3rd applications? eg. I am testing out the services on YourPorter & Pricelabs. Could this be the reason why Air took my listing offline?
I have been trying to figure this out and found this thread. I looked as a traveler to see what listings are around me, which I do from time to time, and My listing was not on the map. I asked a friend to look and she confirmed that my listing was not showing up on the map. When she went through the listings in my area, she was able to find it. But with hundreds of listings in the area, I think the map is the most important search feature. Is this one of those algorithm things?