Anyone else see the “October 2018 Global Host Q&A” posted in the Airbnb Community? There seems to be an issue with the video at the moment (or it could just be my over zealous internet protection, which says that there isn’t a valid security certificate), but you can still read the top 8 questions and answers. Definitely subjects touched on at this forum. I found the answers to #2, 3 and 8 particularly interesting…
- What is Airbnb doing to better support hosts if things go wrong?
- Can Airbnb protect hosts from one-off bad reviews?
- Can Airbnb make it easier to contact customer service?
Here is the link: