Commiserations, kona. I’ve had similar experiences and felt bad about it. A scribbled ‘sorry’ and extra tip was hopefully a bit of recompense.
On the earlier subject of not liking some guests, I’ve changed my mind about snooty lady tonight! She was really nice and sweet and was raving about one of my favourite exhibits in the city museum. Plus she was wearing the cutest pyjamas ever. I should know by now that things can always change and guests are as unpredictable as the weather