No show guests who don’t cancel or ask for refund—a possible explanation

1

From time to time on here, hosts come on to express concern about guests who never showed up, didn’t communicate that they were not coming, and don’t ask for a refund. Frequently, the host is expressing concerns about what happened and worried something drastic may have happened to the guest.

Here’s a possible explanation for what is going on. It’s never happened to me, and probably never will, because my rentals are entire houses with a two night minimum and on the expensive side for our area. Plus my FIRST rule in my house rules is no mail or package deliveries.

But I can see it happening with hosts who rent rooms in their home for a single night, or any inexpensive entire house listing that rents for a single night.

I recommend watching the entire video. It’s amusing, entertaining, and horrifying in equal measures.

4 Likes
2

Add this to the reasons for the “no mail or deliverys” rule!

3 Likes
3

I had a guest book 2 days ago and never showed up. He did not have any reviews. I was suspicious and came to this forum to see if other hosts had this happen to them. I am so sad this scam is happening to people. No packages have showed up so far. I really hope this guest is not a scammer.

4

If he booked and didn’t show, haven’t you already been paid? If so, how could it be a scam?

I think a lot of us have had guests who book, don’t show, and never cancel or ask for a refund.

People’s lives can be chaotic.

2 Likes
5

We haven’t, but hey one can live in hope!

Most of our guests are via BDC so as soon as its classified as a no show the dates become immediately bookable.

All the more for JF’s Oloroso fund :rofl:

JF

2 Likes