I’ve only just noticed a new box under a new request to book, with a clock symbol and the guest stating they want to check-in 12pm- 2pm. Not an ask, just a statement. Our listing is clear, including House Rules, 5 pm - 8 pm. I accepted last night, including re-iterating our check-in window but have now apologised for not noticing this; new feature etc and pointed the guest to our listing/House Rules. She’s now upset, having had her expectations raised unnecessarily, and stating that they are already on their way to arrive at midday. Has anyone else seen this? My cleaner doesn’t finish until midday and I haven’t budged, heeding the mantra oft used here of don’t bend over backwards.