I was just on your website. Nice site!
Am I understanding this correctly? If guest cancels during the stay…then they can receive 50% of their money back. AND Airbnb WILL KEEP the service fee. They are not going to refund it back to the guest?? So instead of Air giving the service fee to the host who just lost 50% of their income…Air is going to keep the service fee for themselves…lololol!
I just read an article the other day that mentioned that Air’s head of vacation rental dept. is trying to attract more whole home rentals. lolol!!