Hi Fellow hosts!
I have a rather complex issue. I have an apartment which my agent was renting out for me on Airbnb in Cape Town South Africa. He recently committed suicide, and has left me not knowing what bookings were a) still in the pipleine for my apartment, and also, b) having not paid me out for the previous 6 weeks’ bookings.
I desperately need to contact airbnb to a) get a full idea of how many rentals his estate owes me for,
b) How much the rate was that he charged these bookings at, in order to work out how much money i am still owed.
c) find out if there are any bookings coming up
d) make sure the property is no longer listed under his business on airbnb.
If anyone knows who/how i can directly contact someone at Airbnb Cape Town, in order to resolve these issues? I looked on the trhead that had all contact numbers on it biut there was no number for Airbnb South africa…HELP! PLEASE!