I think being too short on details robs the OP of the chance to really tell her story.
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I agree that brevity is the soul of wit. The thing I question is that when guests are disagreeable; Airbnb hosts default to saying that the guest is better suited to a motel or hotel. This is correct if the problem is that they didnât want to pin down a check in time, they want matching furniture, they want room service, they want their room cleaned daily, they want an attached restaurant, etc. Sometimes the guests are just rude and their demands are no more suited to a hotel or motel than to an Airbnb listing⌠Hotel/motel employees are no more deserving of being treated rudely than we are.
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As long as itâs in the trash, thatâs fine by me 
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I donât think it is necessary for the OP to tell her story, nor to offer an explanation why the guest wasnât suited to a private home versus a hotel. Leaving such a short review with so much left to the imagination is a real kiss of death for them. Furthermore, such a âreviewâ makes it impossible for them to retaliate nor are they offered the chance to even rebut anything in particular.
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IMHO you should use the text which konacoconutz gave you at the start of this discussion. Donât be ambivalent. Donât soft peddle. Tell it like it was!
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Except for the sex trash part. But thanks for the vote of confidence Ken!
I donât think itâs fair for hosts to expect other hosts to read through code language. What constitutes hotel suitability for one host might not be the same for others. Once a girl enquired for a same day check in. One of her reviews said she was smoking in her condo in Maui. Truly helpful to know exactly what she did so itâs not vague. Declined.
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It is not really âcodeâ, it is really intended as a total dismissal. Like they say, different strokes for different folks.
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Were they first timers? If so, I would add a line about that somewhere in the review:
Couple X were a first time Airbnb guests and were clearly unfamiliar with what that entails. I hope they spend a little time educating themselves on guest etiquette and be more courteous with their next host.
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No, they werenât first timer. But they had a bunch of weird reviews (not very clear/written by non-english speakers) from the same people, and two good ones, which is why I took them.
Sounds like they need a dose of Konaâs bad medicine. Thereâs not enough info for hosts to go on with what they currently have in their reviews. By adding a clearly worded review into the mix, youâll be making it easier for the next host (if there is one).
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(Call me sheltered but Iâm still stuck on âropesââŚeek!)
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I just left them a review, probably not the review that some would have liked, but as a host, I think I would be concerned to accept them after reading what I wrote. I feel it was justified.
On the other side, they left me a short but nice review. Oh well. Now, I wonder what kind of response if any I will get from them.
When I left a bad but accurate review, the woman was so mad at me. Airbnb instructed me to leave an honest review and if she contacted me, to let her know that she would have the opportunity to rebut my review under it, and to explain to prospective hosts that she would be well behaved, follow the rules, etc. She said she needed to come back to my area and couldnât afford a hotel and she would pay me to remove the review. I declined. That was over a year ago and she has no new reviews. My guess is that she simply opened a new account (as I have seen hosts do). Good luck! You did the right thing.
I think the problem with recommending short, generic reviews is although this might work for seasoned hosts, it doesnât for newbies.
When I started I didnât realise these sort of comments were a warning.
I think the OP should mentioned that she waited up till the early hours for a guest that kept changing their check in time, then didnât turn up or bother to let the host know.
The hotel comment could be a closer for her comment.
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Personally, I always rather speak (and think) conceptually in these matters than speak specifically because then oftentimes a line-per-line argument enthuses about each detail and the central point tends to get lost in the shuffle.
In this case, the total disregard of time and abusive consequences is the main issue, so I rather say âThe guests were very inconsiderate of the concept of time and IMHO are better suited to stay in a hotel with 24-hour serviceâ versus âthe guest said this, but did thatâ type of review, which is an immediate candidate for line-per-line arguments.
Itâs a different style, and is not for everybody and doesnât have to be.
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Would you share it with us please?
I donât knowâŚthe insult would be having them leave them in the sheets, or on the floor, or stuck to the wallsâŚ
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Yes, wholeheartedly agree -
I think, avoiding saying that they were bad guests is key. We just say âthis was their style, and it didnât suite meâ.
I like the words ânot a good fitâ or as @Mearns says - âbetter suited for a hotel with 24 hour servicesâ.
I was reading reviews of a guest that stayed at a listing Iâm about to visit (I donât know why I did so). THREE hosts said âwe did not have a good experienceâŚit took us many extra hours to cleanâŚfilthyâŚfood stuck all over the kitchen and all over the wallsâŚâ But interspersed were good reviews!!! But why did host #3 rent to a guest who already had TWO very reasonably, intelligently written BAD REVIEWS?!
Either they did not read the reviews and it was IB