This forum is dedicated to connecting hosts with other hosts. Sign up to get the latest updates and news just for AirBnb hosts! Note that we are not affiliated with Airbnb - we are just passionate hosts!
I am new to the forum. I’m a software developer currently trying to learn about the short term rental market.
I would love to chat with hosts to understand pain points related to customer acquisition, pricing and upselling. My goal is not to sell anything but to learn so that I can create useful software tools for the community.
Perhaps you do, but it has always seemed that the majority of hosts here don’t. And it is against forum policy, I think. But I could amend that to say that most hosts here do not take kindly to it- is that better?
That’s likely because this is a discussion forum for hosts, not a place to source interviewees. And when the purpose of your interview is to glean info from hosts for free, so you can charge for a product you developed using that information, that’s different from, say, a student gathering information for a thesis.
Now if you were gathering information for a media expose on Airbnb’s abysmal customer service, you might find hosts would be interested.
If he was proposing to pick our brains (which would only happen to the brains that actually volunteered) to mine information which was then sold to Big Data, well he should be politely chased out of here. However… it sounds to me like he’s exploring idea of developing some kind of software tool designed to be useful to Airbnb hosts – possibly even to some of… us!!
I’m not in a position to offer a response to mau.matsau on behalf of the entire forum or even “a majority of hosts,” but – speaking strictly for myself – I was slightly intrigued and not at all offended.
Thanks for the clarification!
I would describe my goal quite differently though: I’m trying to understand whether there are win-win situations where I could create tools that would save hosts’ time and increase hosts’ profitability.
I am actually still far from having a product to sell. Rather, I’m trying to understand if this is a space that has software needs and would want attention from developers.
The normal price for consultation from folks on this forum is $85 an hour. If you’re asking for help, make sure that this is the price point. Please respect their time. We found that $85 an hour is a reasonable cost for their consultation. But please, asking for people for free to help you develop a product to sell. It is against the rules of this forum…
I actually don’t mind folks asking to fill out surveys, what I dislike is the rhetoric about wanting to “help” hosts, when the goal is not to help but to make money off the gathered info and application.
It’s like influencers offering to “help” hosts showcase their listing, when what they are really after is free accommodation. Or Airbnb “helping” hosts get booked with insultingly low price tips.