So, we are and have been in the market for an investment vacation rental. But, it’s a crazy market and we just can’t compete with cash offers. However, we have been traveling in our RV (school bus conversion) which is not complete. We let our lease expire at the end of June and decided we needed an AirBnB for a few weeks where we could work on the RV before we started living in it full time. So, we booked a place for 13 days. Before booking we asked about parking the RV and explained we wanted to be able to work on it (just interior stuff, not engine work) and were happy to find a relatively inexpensive place for $55/night with a place to park on site. The hosts even went out and measured the “extra driveway” a week before our arrival because my husband google earthed it and said the driveway looked way too small and had a tree over hanging. Turns out there were 2 driveways and then the extra “strip/driveway” where we ended up parking the RV/bus (35’ long). Awesome! So grateful they went out and measured and even took pictures for us. Off to a great start!
Too bad it didn’t continue that way.
If you have guests booked for 13 days, perhaps you ought to stock more than 2 rolls of TP and 1/3 roll of paper towels, and a bare smidge of dish soap.
Perhaps your cleaning person should empty the trash can on the patio with a quart of milk in it in the Texas 100 degree heat. But things get missed. Or perhaps when you say you will send someone by to take care of it, you do.
Tp holder was broken. I sent an informational message as we didn’t want to be charged for it but we were happy to not have someone come out and fix it.
Bedroom ceiling fan had only 2 settings. Off and full blast. Full blast made the “wooden” blinds clack together all night and kept me awake. When we figured it out we asked for a new battery, which they provided by dropping it at the door even though we were present. The battery didn’t fix the problem. They also provided a floor fan in case the battery didn’t work. (no central AC, just a room one with the tube that goes out the window) it kept us cool enough and the window blinds didn’t keep me awake. I can deal with all this.
Wanted to extend our stay. They had a 1 night rental which they were able to move and we were able to extend for another week. Yay! Thank you very much. We also booked another 5 days but would have to vacate for 2 or 3 days which they said we could even leave our bus there and work on it. THANK YOU! THAT’S AWESOME. Buuuuut… why when we booked the extra week, even at the new rate, did AirBnB charge us an extra $130? Basically we were paying an extra $10 per night for the extra nights (ok, different week, different rate) but then RETROACTIVELY adjusted our prior 13 nights up $10/night! Tried to explain this to the hosts and they then tried to claim we shouldn’t complain as it was usually $100-$120 per night and our new rate was $65 (up from $55). NO FREAKING WAY was this place a $100/night and no nights I looked at were anywhere close to that rate ALL YEAR LONG.
Ok. still, not so bad all said and done. We actually extended within our first few days there. By the 4th or 5th day we were really noticing some of the “problems.” Couch is really stained. Holes in wall never patched and painted. A hole in the middle of the living room under the area rug. Oh, and that smell? That’s the grungy area rug. And hot water??? Hmmmm… yes in the shower but nowhere else. Not the bathroom sink and not the kitchen sink.
Maybe we were paying for the “area of town.” After all, I had never had a crazy homeless person approach me with a club in his hand, claiming I was someone who ripped him off and talking about how he was going to put “those women in the ground.” Thankfully the police came, eventually, and got him to move off. And I know that’s not in the control of the hosts. But maybe that’s why I didn’t believe the “it’s usually $100-$120/night.” That or any one of the other numerous homeless people inhabiting that section of town. Or perhaps, the drug house down the street and the junkies shooting up next door, in broad daylight, on the street.
But I think I really had my fill when the door latch “broke” and we nearly got locked out of the place and then I got locked in. And even though I reported it and was told someone would be by that day to fix it, no one ever showed up that day or on any of the next 3 days we were there.
We did end up cancelling our “2nd booking” of 5 days after we had to vacate for their 3 day rental.
So, when we buy a place we will try to remember these lessons we learned as guests.