Oh wow, I step away for a few hours to do some baking and you gals have been going back and forth with vigor! The topic has muted itself out but I’ll just throw in a couple of comments to clarify…not justify…my position.
You stated: “I don’t want to be accused of sounding high and mighty so I’ll just say that I’m glad I’m not so dependent on the income that I have to sacrifice my principles.”
I’m sure you’re not implying that the only reason one would “sacrifice” their principles is because they are dependent on income - because that is certainly not the case with me. (Trust me.)
It is more accurate to say that I am relaxing my principles based on Yana’s experience and my analysis. I decided it is not always necessary (or prudent) to be so rigid with the first-come, first-served philosophy. It would still be the norm, of course, and it is a more honorable practice but I can see where under certain circumstances, business acumen should be allowed to take precedence.
There are ways to compensate guests holding confirmed reservations and I would definitely look into that aspect. Everyone has a price…in general, of course.
All I’m saying is that now I would entertain the idea of canceling those guests in favor of a more lucrative booking - but I wouldn’t shaft those guests.
After all, I have some principles. …