It’s being rolled out in different places at different times, but they have already added the House Rules right at the top of our listing description on mine and many other listings. Apparently the house rules are going to be mentioned in 4 places on our listings.
Re the updated EC- while it does make it harder for guests to cancel for bogus reasons, it also has eliminated hosts being able to cancel if they have some emergency. While Catherine Powell said in her video that we would still be able to, if it isn’t in black and white in the EC, that doesn’t inspire much confidence, IMO. Unless you can point out to a clueless CS rep the applicable policy for something, it’s still up to whatever rep you happen to get to convince them of this or that…
It does appear that there are changes being made, but I’ll have to see what Powell’s appointment will bring before singing her praises. The last head of hosting, Laura, accomplished absolutely nothing for hosts in her 2 year tenure. She just seemed to travel the world having “listening sessions”, putting out placating posts, and not acting on what was said.