Instant book free cancellation

[cjmart]

update… I called…both CS and the case manager after that said that the reservation was not an IB, but a request for booking, which it was not. I never confirmed a reservation, I never got any notice of a request to book. I woke up this morning and there was a message in the inbox from this person thanking me for letting him book. I looked on my calendar and it was booked on there. The strange thing is if I look on the app it says I confirmed a request and then cancelled. But if I look on my laptop it does not say that. I never would have confirmed this request if I had gotten one because it is very suspect. So they have now referred me to a “special” case manager who has yet to call me back. Meanwhile still have that big bad HOST CANCELLED on my reviews