I need to write a review for a guest and would welcome thoughts on how to word it. Curious to hear opinions too.
She is a recently (US) qualified doctor, here to do exams so that she can practice in the UK. Five week stay. No apparent studying going on, and seemed to be around a lot.
My issue was that I felt she sent me way to omany completely unnecesary messages. Sometimes, it came across that she was just making a point. For example on her second night she texted me to tell me that I hadn’t closed the door to my fridge properly/ some items too near edge so needed moving, and so she moved a couple of things in the fridge and shut the door!
Okay, Thanks?!
She was in a small single room and she said no space for the clothes horse (airer?) so could she put it in my (small) laundry room. I said ok. But once I was preparing the room for her to hand her stuff, I put the clothes horse up and noticed one small piece had come off. This meant that it worked but had a little less space that usual. I tried to fix it, which she knew. I assured her I would get a new one the next day. I set it up so that it was all ready for her. I was there when she came to hang her laundry. Then after 15 mins of helping her at about 10pm, as soon as I came back downstairs and sat down I got a message from her saying that it really wasn’t working! i went back up to ask if something else had broken. No! There were comments such as ‘I am not sure if another guest has the other one’ (I have several but it was 10pm).
On the day before she left, she messaged me to say that the washing up liquid was empty! But there was plenty in there for the next day!
Another time a message at 9.30pm saying ‘I think we should throw this broken glass away’. I had put away her washing up as she had not done so. In one glass was her personal coffee maker lid - it had got stuck. I just put both in cupboard and thoght she could pull it out of the glass, I was already clearning up after her. I told her sure chuck it. She replies ‘how? What can I put it in?’ I told her if she can’t find anything just tuck it away and I will deal with it in the morning. She replies ‘where can I tuck it’. I replied can we deal with this in the morning. She answered ‘sure I just didn’t want anyone to get injured!’ And commented ‘I am not sure who put it in there!’
I got messages when I was out asking if there was another freezer! Nope just the one! I get it, you want me to move stuff. And once a message about no washing up brush, unhygenic, what can I do, and I go in and the brush is right there in front of her. Instead of ‘oh sorry’, it was ‘but it wasn’t there yesterday was it’ .
Another time I had an emergency flooding at midnight. Quite scary. Once I had it turned off, I saw her (as she had just texted me to say no hot water - at midnight), and explained that this was quite a dramatic scary flood. You could see it had been stressful for me. My neighbour than fixes the hot water and I go back to my study. Then I can hear her talking and I realise she is calling at me even though I can’t see her. I come out of my study. She tells me handwash is finished. I give her a new one. Then she tells me (eyes popping out of head), that she is surprised (but stunned by the look on her face) noone had told me already that it was finished as it had run out that morning!
Sorry far too lengthy message but don’t know how else to explain. I thought she was inconsiderate and needy. And not very resourceful. She paid £35 a night for a very comfortable place (and she told me that), who troubles someone who has just had an emergency at midnight, over the handwash?
I also felt that she was making digs, ‘points’, which I did not appreciate.
Should also say she had a nice manner, and said many positive things about her stay here. So she wasn’t unbearable!