Forum covers this extensively. Just sharing my story. August looking dreadful for me (first year hosting so don’t know if normal) and would think big month here near the beach. Heck, I’ve got September Occupancy % already matching August.
Got a discount request for one night (asking to waive the occupancy tax). It’s a one night request in the middle of a four night gap in my calendar for early August.
I tried to be nice, explain that my pricing structure is not really set up for one night (cleaning fee and all), and suggest booking in another city if she doesn’t like the occupancy tax. Her next email is asking about ability to cancel, just in case, and if refund would be on same card she booked on (I’m flexible… explained the situation).
So I change the four day gap to a 3 day minimum. She still tries to book!
Too bad, so sad I say in my best customer service speak.
I’m learning from this forum… not sure I’m learning the right things, but I’m learning.