How to handle guests that don't respond within 24 hours to an initial booking request

[faheem]

Hi @gkpvao,

@gkpvao

No need to either accept or decline, your initial message response counts for your response rate, so feel free to leave the request pending for as long the guests needs to get back to you

This is true for queries, but not true for booking requests. For booking requests, you need to either accept or decline within 24 hours. Otherwise it is counted against you.
In the case of queries, you need to respond within 24 hours. No other action is necessary; it’s not necessary to pre-approve or decline.