exchanging the travel voucher is a brilliant idea! Write to Chesky…
I was looking for an AirBnB in Seattle for a Thanksgiving visit and ran across some truly horrible “AirBnB Verified” photos of disheveled kitchen with dirty dishes, unmade beds… and I’ve seen some horrible photos taken by Air’s “professionals” that are worse than my iPhone room pix!
They are now. I’ve filled out 5 in the last month. It’s optional after the review. Their inept software was asking for details about a stay last week at the Air I just returned to. Wanting to know about steps, grab bars, and whether the shower had a sill. Another one asked about other amenities.
Wow - I didn’t know photographers would dishevel kitchens with dirty dishes and create unmade beds… . I thought they took pictures.
That is not what @NordlingHouse said… I understood it to mean that the house had a dirty kitchen and unmade beds when the photographer came, so that is what the pictures show. In other words, “verification” by photo doesn’t necessarily imply quality.
I’m not sure what verified means but I never thought they were professionally done pictures.
This host operates on very low margins. It’s a way to offset bills. Now everyone wants a slice of the pie. For the amount of work involved, I am already making less than minimum wage. (Mind you, I have a very clean house!)
So get ready for the rant!
If a host has been in business for years, and has good metrics, is this really necessary? And in a multi billion dollar firm, should they not be the ones to cover security concerns?