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Hosts cancelling booking get charged a fee


#1

I can’t find a recent post on this. I must have missed some update - when did this come into force? Airbnb will charge us??
https://www.airbnb.com.au/help/article/990/i-m-a-host--what-penalties-apply-if-i-need-to-cancel-a-reservation


#2
https://airhostsforum.com/search?q=cancellation%20fees

Maybe it would be in one of these threads. It’s been in effect a long time and I can’t recall how long. There are ways to get out of though and members here who claim you can always get out of paying them.


#3

Call them if you ever have a special case. I dumbly took a double booking once and begged for mercy and they did it for me without penalty.


#4

When something has been around when you joined there is an assumption it have been there forever, but certainly nothing new.


#5

It’s been in force since I first became a host two and a half years ago. How long have you been hosting @Glad?


#6

3 1/2 years but I was away most of last year, guess I never paid that much attention. Haven’t had to cancel anyone yet!


#7

Maybe you noticed the booking cancellation fee because Airbnb has changed their information posted on the left side of the in-box screen to include:image

I knew there were some kind of fees but this morning I noticed the verbiage. Interesting someone else noticed it too. That’s why I think for at least some hosts, the in-box content has changed.


#8

Yes I think you’re right. Has anyone here ever had to pay this fee?


#9

If you cancel, I have never cancelled.


#10

Fair question. The only cancellations I’ve had were under the extenuating circumstances policy so no penalties—-2 failed airconditioner events (replaced now), 1 failed water heater (replaced) & 1 HOA changing neighborhood rules to allow rentals of 30 days or more.

I almost had one due to an accidental double booking but fortunately one accepted a special offer to change their dates. That one cost me more than $100 in revenue BUT it preserved my host rating.


#11

Tip. If you are a host in good standing they will usually cancel a double booking for you at no charge.


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