Excellent! I have been making an email up to send to the rep about my concerns and it includes your comments on here a while ago. I plan to tell the rep that I know you.
Had my first booking, they have stayed and NO PAYMENT!
Ring them - trying to find the phone number was NO FUN.
Where is my money please?
this is your first booking with Homeaway? We HOLD THE FUNDS FOR 30 DAYS!
No where is this made clear anywhere!HomeAway is not the credit card processor.
They use VacationRentPayment / Yapstone…and outside , inferior, inept, service
And … you must also be sure to have a signed contract and photo id.
Be alert for fraud…and stolen credit cards. They will deduct any of their mistakes from your account.