I just had a similar situation that also included unauthorized guests (about 13-16ppl in a home that sleeps 8 max). I found out it was a youth (teenagers) basketball team.
My home looked like someone walked around sprinkling several different kinds of cereal and chips everywhere. And I mean everywhere. It was on and under every piece of furniture in the house and every room. Behind all of the doors including the bathroom and bedroom doors. Behind dressers and UNDER the 9x11 rug in the living room. They also spilled what looked like Sprite in the entryway which splashed on the walls and furniture and they made no attempt to clean it up. Food & sticky footprints were everywhere. And it was all walked on and tracked everywhere. They also used every towel and linen in all 3 linen closets. It was the first time I had to write a negative review and claim extra fees thru Aircover. It took my cleaning team an extra 4 hrs to clean &n do laundry so I requested an extra $75 which Aircover paid. I also have fees in my listing for guests over 8 and my Ring doorbell camera provided all the footage needed to prove there were 13-16 ppl in the home. Aircover paid that fee as well. They went to the guest first who was very argumentative so I stopped communicating with her and let Aircover handle it.
Lastly, I wrote a very honest review with facts and no emotion. The guest had one 5-star review from 2019 and she agreed to my house rules when she booked so there were no red flags. I detailed the extra guests, the lying about it not being a 3rd party booking (the person who booked never showed up), the lie about not having more than 6 ppl in the home, the excessive mess of cereal, chips, and soda, the use of all linens, towels and blankets, and the extra 4 hours of cleaning that was required.
All that to say, please leave a detailed review so other hosts can make an informed decision. Your guest was a grown woman and should know how to clean up after her own children. She chose to leave it a mess which deserves an honest review.
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