Help a student with her project: How do hosts build reputation on Airbnb?

Hi all,

how do you decide whom to accept as a guest in your home so that you can be confident that they don’t leave your apartment turned upside down?
Probably with the help of the 5-star-ratings and reviews that have been collected on this person on Airbnb.
But how exactly do hosts and guests build their reputation on this platform?

This is what I want to explore in my Master Thesis. That’s why I would be really happy if you answered the questions of a mini survey that I made. It takes no more than 3 minutes.

Here’s the link:

https://de.surveymonkey.com/s/TMTSZBV

Your answers are anonymous and I only use them for the purpose of my thesis.

Thank you ver much for your support!

Karolina