Heres my latest response frpm AIRCS
"You contacted us in regards to the search results of your listing. Your listing is not demoted, there’s no such thing in the platform that would allow your listing to be demoted. Guests searching for a place to stay can browse categories like Cabins, Lakefront, National Parks, and Adapted. They can also search listings by destination, and their results show up under My search.
Any listing on Airbnb can appear in My search if it matches a guest’s search for a particular destination. It can also show up in one or more Airbnb Categories if it meets specific criteria. Listings in each category go through a curation process. Millions of homes on Airbnb are evaluated using machine learning to analyze titles, descriptions, photo captions, and guest reviews and number of people being added."
and now>“Once again, my apologies that the resolution of this case didn’t go as positively as I would have wanted. The issue is considered resolved, only that it wasn’t favorable. I really hope you won’t take it against me I was actually fighting to get the best resolution for you, and it is really just unfortunate that it didn’t go our way in this case.”