Guests that don't communicate?

I have the exactly same fear :frowning:
I don’t mind if my guests are late or early at all as long as they tell me about it.
What i hate the most is no communication even when my greeting message asks them to tell me their checkin time, and then send me a text when they literally are STANDING IN FRONT OF THE ENTRANCE… I agree that they are less experienced travellers and treat us like hotels, but we’re NOT.