This is Air’s response on twitter: “When someone views your listing, reviews written in their language or by people from their country are shown first. The other reviews are still visible, but they’ll be listed higher or lower on depending on the language and country of the viewer.” We hope that answers your question but feel free to reply with any additional questions you may have. Thank you
To which I replied: Thanks but can you pass along to your superiors that a lot of people are upset about this. I participate in a large international air-hosts forum as well as a Facebook page for Seattle hosts. This issue has been brought up multiple times and everyone would prefer the reviews be in date order. It makes it appear as if there are gaps in stays when people look at your reviews. I somewhat understand putting non English reviews at the end, but not others. Here in Seattle, for instance, we get a lot of Canadian guests due to our proximity to the border. It’s a shame that their reviews are at the end. It makes me not want to even accept foreign guests, which is counter to Airbnb’s message if inclusiveness, etc. Thanks for “listening” and please pass my comments on. I also look forward to an answer regarding my cohosting issue. Thanks! One more thing, in some instances the foreign reviews don’t show up at all. On the mobile app I can’t see them myself in preview mode.
By the way, if I look at my listing incognito via Google Chrome, the foreign reviews do show up at the end. On my iphone, however, they are MIA.
This was their last response to me: Hello again, thank you for that feedback. We will make sure to pass your thoughts and idea’s on to the correct department. Airbnb is built on the feedback of the community. As for your other question about Cohosting we see that a Case Manager has been assigned and you will be able to get the answers you need shortly. Thanks again for being such an asset to the Airbnb Community.