You must decline negotiators. They are throwing out red flags by disrespecting you. From experience we can tell you that accepting negotiators will bring you the worst guests. People who have no compunctions about bullying you and are looking for all they can get for the lowest price. I would rather have it sit empty than kow-tow to that type of guest.
IMHO $17 is giving it away, by the way…what do they want, the room for free!? You will attract riff raff by keeping the price that low. Raise it to a fair rate and you will get better guests and everyone will be happy. Add cleaning and security too and the chances you will get even better guests goes way up. Called premium pricing.
When Air opened its doors and I started hosting six years ago, negotiators were common and I was not offended by them. The Air platform was funky in those days too, I might add But now things are different. Yana is right. They just want to win, and think about it…is that the kind of person you really want in your home?
Hosting is a job and you must think of it like one. Suppose you went to the local Macy’s and got offered a job. The going pay is $10 an hour, but they offered you $7. How would you feel? It’s the same here. This is work. You aren’t here really to make friends (otherwise you’d be on couch surfing.com instead of Air. )
I’m firm about check out times too. Late check out is just more people wanting freebies. Hotels can do it at times because they have other rooms to rent. Not me, I’ve got one room. And I’ve never had a late check out that benefitted me. In fact, once I let a German couple stay until their evening flight for Europe left. Did I get a better review? No, I got a smack about something they didn’t like… As well as a sandy mess. Because late check out in Hawaii also means they nearly always want to cram an extra beach day in which means they come rushing back and leave sand and a bigger mess than if they had left on time. Plus the smack. So that jaded me on late checkout. Never again.