OP = Original Poster; person starting thread
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Yes, but this just presents an opportunity to get more Google reviews. When I received a bad google review I messaged a bunch of previous guests telling them the story and asking that they help me out and give me a 5 star google review and I got 10 reviews in under a week.
2 Likes
Wow that is impressive! Do you have a template you use to request reviews from your guests?