I’ve got a whole six guests under my belt now, ranging from a one to three night stay. Five have been great. One brought me flowers, one left a hand written thank you note, and one contributed his medical expertise when in need. All were respectful of me and my home, clean, didn’t ask for a lot, if anything. Except for the couple who just left, promising me that they had such a wonderful stay, that they’ll be back.
Well, I’ll be booked. The experience has almost made me feel like not hosting anymore, even though I loved the other 5 sets of guests. I’m considering posting this review for them:
“X and X were very open, polite and friendly. I am a new host, and their visit helped me realize I need to do a better job of communicating to guests what I will provide as far as food, drinks, toiletries, and extras for the beach, grilling, etc. I also need to be more clear about housekeeping expectations and set a firm check-out time. I need to inventory my belongings and furnishings before and after each guest to determine if items such as wine glasses were broken. I need to state in the house rules that, if something gets broken, to please tell me. I need to make clear what items I am offering guests to use and where they are located, and ensure guests know that other drawers and cabinets are off limits. Hopefully these steps will help me enjoy hosting more.”
Question: I have not written and posted a list of house rules yet. If I haven’t specified house rules, can I still claim damages for broken / taken items? Can I write the above review if I haven’t actually told them in writing that my food, condiments, and spices are off limits? Can I legitimately complain about any of their numerous bad guest behaviors?
I do know I can prevent some of this in the future, but my question is about the principle of this situation. How will others know which guests/hosts are recommended if people hold back on being critical in reviews? I feel like “if I can’t say anything nice, I shouldn’t say anything at all.” But these folks were out of line in so many ways.
Hope this makes sense - tired after a long weekend of hosting (and playing concierge/maid/grocery store).