Guess asked for late check out so I happily granted. Not other requests.
My maid shows up 4 hours later and calls me saying the place is flooded. Smells like sewage. Tub is a quarter full.
I call emergency plumber to come out and water damage company. The water is under the floor boards at this point so it’s pretty bad. They set up equipment to minimize damage and begin pulling up floor boards. Plumber tries to run a snake down the toilet but it’s blocked so he says he has to wait a few days for mud to go down.
I started insurance claim and reported to Airbnb. My insurance only covers up to 5k and has a $2,500 deductible
- Will Airbnb policy cover my deductible if they find the guest liable?
- I had to cancel incoming guest bc of the damage. No penalty but I lost tthe money. Can that be recovered?
- any advice on how to deal with this?