A woman booked via IB 2 weeks before her stay, sending me a terse “3 p.m. arrival” as her only message at booking. I sent my usual post-booking Airbnb message and told her she would get another one the day before arrival.
The next day, I got a text from someone on my phone, off-platform. Of course I had no idea who sent it, but the message said, “Do you accept LGTBQ guests?” I replied, “Absolutely.” Then I followed it up with “I am sorry, but I don’t recognize this number. Would you mind reminding me who is sending this message?”
5 minutes later, the IB for the guest I mention above cancelled, and there was an Airbnb message from her: “Plans fell through.”
Yeah, it could have been just a random thing, but the area code on the text matched the one of the person who booked.
My husband said it was an Airbnb secret shopper.